Formitize Case Study: FranchiseGroup

10 October, 2023
Case Study 19

FranchiseGroup: https://www.franchisegroup.org/

 

FranchiseGroup is an economical hand car wash and detailing service based in Melbourne. 

 

It prioritises friendliness and convenience while using up-to-date water reclamation modules as a part of the car wash systems. The environment is a crucial part of FranchiseGroup’s focus, thus all products are biodegradable and eco-friendly.

 



Anam from FranchiseGroup first came across Formitize while he was doing a Google search, following a discussion with a colleague about managing the bulk of paper in his business.

 

Challenges & Solutions

 

Anam says, “Our previous business process created challenges such as paperwork getting lost and tedious, manual data entry. We were looking for solutions including getting things done on-site, paperless forms, job management, job scheduling, and CRM - Customer Management. We are now using these Formitize solutions: Resources (Document Management) and Paperless Forms.”

 

Formitize – A Valuable Asset

 

Anam states, “Formitize has become a valuable asset to how we run our Business. Formitize is now our complete business solution. The Formitize Solution is game-changing - it has completely streamlined the way our business operates. Formitize is seriously good value for money.”

 

Anam says, “My Formitize account was easy to set up. It’s a great solution that is simple to use and easy to understand. I give the Formitize business solution a ‘10.’”

 

Helpful and Responsive Customer Service

 

Anam states, “I have used training options like virtual screen share training and utilised support tools such as phone call/email to Client Success Manager. The Formitize Support and Customer Service teams are always very helpful and responsive. I give them top marks.’”

 

When asked, on a scale of 1 to 10, how likely he was to recommend Formitize to a friend or colleague (1 = Not Likely - 10 = Very Likely), Anam scored Formitize a ‘10.’”

 

You too can maximise Formitize paperless solution to help grow your business. Start your Free Trial Today!

 

Formitize – making paperwork paperless.